Delivery Details

Shipping Policy

Aqua Aerosoles – Scent Your Signature. We ensure your perfumes are delivered safely, quickly, and efficiently.

Affordable Shipping

Pan-India delivery

Fast Delivery

3-7 business days

Secure Packaging

Premium protection

1

Order Processing Time

All orders are processed within 1-2 business days after successful payment.

Orders placed on weekends or public holidays will be processed on the next working day.

Note: In case of high order volume, delays may occur — customers will be notified accordingly.

2

Shipping Methods & Delivery Time

Estimated delivery time:

LocationEstimated Delivery
Metro Cities3-5 business days
Tier 1 & Tier 2 Cities5-7 business days
Remote / Rural Areas7-10 business days

* Delivery timelines may vary due to courier workload, weather conditions, strikes, or unexpected delays.

3

Shipping Charges

Standard Shipping

All orders

₹49

Note: Shipping charges are non-refundable once the order is shipped.

4

Order Tracking

Once your order is shipped, you will receive:

A tracking link via email / SMS / WhatsApp

Courier partner details

Estimated delivery date

5

Address Accuracy

Please ensure your shipping address, phone number, and pincode are correct. Aqua Aerosoles is not responsible for delivery failures due to incorrect or incomplete addresses.

Important: If the order returns due to incorrect address, re-shipping charges may apply.

6

Delivery Attempts

Courier partners usually attempt delivery 2–3 times. If all attempts fail due to customer unavailability, the order may be returned to us.

Note: Re-delivery charges will apply in such cases.

7

Damaged or Tampered Packages

If you receive a damaged or tampered package:

1

Record a parcel opening video before unboxing.

2

Do not accept or open the product without recording proof.

3

Contact us immediately at support@acquaaerosoles.in or +91-8595828966.

Warning: Claims without video proof cannot be processed.

8

International Shipping

Currently, we do not ship outside India.

9

Order Cancellation After Dispatch

Once an order is shipped, cancellation is not possible.

Customers may follow the Return Policy only for damaged items.

10

Contact Us

Address:
Bawana Industrial Area, N J 240, Sector-3,
New Delhi, 110039

Have more questions about shipping?

Aqua Support

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